- UK Support Desk
- Phone & Email Support
- Remote Support
- Free Backup *
*Our Support Packages include a Free Backup:
Over 60% of data loss in the cloud is due to User Error. We saw it too often and this is why we constantly backup your data to a separate secured cloud instance, allowing item level restore, of
- Users Exchange emails
- Users OneDrive files
- SharePoint sites data
So that this way, any email, item or file lost by mistake and not in recycle bin can be restored, even years after disappearing.
Why having a support package when Office 365 comes with 24/7 Support ?
A few reasons why you need a dedicated Office 365 Expert on the other hand.
- Microsoft Support is great for out-of-the-box features only
- Microsoft Support will not help you when you just need to find your own data.
- Avoid getting lost in Microsoft Support queue.
- Speak to a local expert.
- Benefit from a personalised guidance to empower your users
- Aim to use more than the 10% of features that you are paying for.
- Microsoft Support is responsive but will take your time, we take care of them for you.
Supporting additional Office 365 Apps and custom sites are subject to acceptance and may not be part of the basic support level agreement. Please contact us for more information.